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20 September 2024

My English Class #12 (Coordination between Presales and Implementation Teams - Workflow & Processes


LESSON: ENGLISH FOR SPECIFIC PURPOSE
Topic: “Coordination between Presales and Implementation Teams (Workflow & Processes)”

Vocabulary

A.
handover – transfert
B. customer-specific details – détails spécifiques au client
C. shift change – changement de poste
D. nothing is missed – rien ne manque
E. alignment – alignement

F. on the same page
– understanding things the same way.

We must be on the same page before starting. Nous devons être sur la même longueur d'onde avant de commencer.

The teams are finally on the same page now. Les équipes sont enfin sur la même longueur d'onde maintenant.

Guide Questions
1. How does the speaker ensure smooth handover from presales to the implementation team?

2. What does he do if the customer changes their requirements during the implementation?

3. How does he check that the project stays in line with what was promised during presales?



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