ENGLISH FOR SPECIFIC PURPOSES

RESOURCES FOR TEACHERS
English lessons for specific industries

• Budgetting Techniques (Zero-based, Incremental, and Activity-based Budgeting) - with French translation
• Digital Solutions: Enhancing Efficiency (The Shift from Manual to Digital Solutions) 

CUSTOMER SERVICE

• EffectiveCross-Department Collaboration (Improving Communication Between CustomerService, Sales, and Product Development)

HUMAN RESOURCES

• Human Resources (Day-to-Day and Operational Issues) - with French translation 
• Human Resources: Departure Plan (Listening)
• Human Resources: Designing Performance Evaluation System (Listening and Discussion)
• Human Resources: Handling Dissatisfied Employees (Listening)
• Human Resources: Managing Departure Plans (Key Concerns and Best Practices) - with French translation
• Human Resources: The Purpose of a Strong Resume 
• Human Resources: Resumes - Analysis and Tips (Questions for Recruiters) 
• Human Resources: Tips for Hiring, Retaining, and Supporting Employees  
  

MARKETING

• Essential Marketing English: Real-World Questions and Answers for Professionals

TELECOMMUNICATION 

• Crisis Management: Key Responsibilities of a Network Incident Manager for Specific Types of Crises 
• Telecommunication (Incident Management): A Network Incident Officer Reporting a Network Disruption
• Telecommunication (Incident Management): Common Signs of Network Issues

 MORE TO COME