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30 June 2025

Crisis Management – Key Responsibilities of a Network Incident Manager for Specific Types of Crises

English for Telecommunication - Incident Management

Vocabulary
  • Minimize - minimiser Impact - impact
  • Technical failure - défaillance technique
  • Assesses - évalue
  • Notifies - informe
  • Security breach - violation de sécurité
  • Contain - contenir
  • Forensic investigation - enquête criminelle (or enquête forensique, but "criminelle" is more commonly used for security incidents)
  • In the event of a natural disaster - en cas de catastrophe naturelle
  • Business continuity plan - plan de continuité des activités


Guide Questions

  1. What does the speaker say about telecom companies?
  2. What does a network incident manager do when the following crises occur?
  3. technical failure
  4. security breach
  5. natural disaster




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