English Lesson (Listening): "Incident Management - A Network Incident Officer Reporting a Network Disruption"

LESSON: ENGLISH FOR TELECOMMUNICATION
Topic: “A Network Incident Officer Reporting a Network Disruption”

Vocabulary
A. since then – depuis lors
B. unstable  – instable
C. persists  – (verb) persister
D. suspect – (verb) supposer, soupçonner
E. appears to be – (verb) semble être
F. severe – sévère, grave
G. disruptions – (verb) perturbations
H. isolate (past: isolated) – (verb) isoler
I. pinpoint – (verb) identifier, point de repère
J. greatly appreciated – grandement appréciée

Guide Questions
The speaker is reporting an network issue with his colleague.
1. Describe the network problem.
2. When did the problem occur?
3. What has the incident officer done so far?
4. What does he suspect?
5. What did he say about users?

British Accent

Indian Accent