A. Benchmarking: étalonnage, analyse comparative,
B. Gaps: écarts / lacunes (Missing parts or differences between actual and expected performance.)
C. Operational data: données opérationnelles (Information about how daily business activities are running).
D. Defect rates: taux de défauts (Percentage of products with errors or quality problems).
E. Availability: disponibilité (Being ready or present for use or work).
F. Continuous improvement: amélioration continue (Ongoing effort to make processes better over time).
Guide Questions
- What is benchmarking and why is it important?
- How do they select companies to benchmark against?
- What do they analyze? Why?
- How long does a benchmarking project take?
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Key words: Business performance improvement, Industry leaders, Efficiency, productivity, quality, and cost management, Benchmarking partners, Operational efficiency, Site visits, data collection, and analysis, Continuous improvement, Innovation
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