English for Insurance: Managing Bodily Injury Claims - Balancing Expectations and Policy Limits

Vocabulary
A. Claimant: Plaignant
B. Empathetic: Empathique
C. Align: S'aligner
D. Cover: Couvrir
E. Sensitivity: Sensibilité
F. Exceed: Dépasse
G. Policy scope: Portée de la police
H. Legal counsel: Conseil juridique

Guide Questions
1. How does the speaker handle bodily injury claims?
2. Explain the two big challenges.
3. What does the speaker do when a claimant’s representative demands exceeds the policy limits?

My English Class #43: "Adapting to Change at Work" (B1)

Vocabulary
A. Systematic – Systématique
B. Define – Définir
C. Analyze – Analyser
D. Require – Exiger, nécessiter
E. Allocate – Allouer
F. Acquire – Acquérir
G. Implement – Mettre en œuvre
H. Evaluate – Évaluer
I. Streamline – Rationaliser
J. Review – Revoir
K. Workflow – Flux de travail

My English Class #42: "Work and Careers" (2 parts)

Vocabulary 1
A. Chef
B. Duties –  fonctions

Guide Questions
1. What does the speaker say about work and careers?
2. Talk about the speaker’s examples.

Grammar Test (B1): First and Second Conditional Sentences (If)

Instruction: Choose the correct answer.

1. If she ____ now, she will catch the train.
a. leaves
b. left

2. If you call me later, I ____ you with your homework.
a. can help
b. could help

3. If she ____ taller, she would play basketball professionally.
a. is
b. were

4. If I were you, I ____ that job offer.
a. will take
b. would take

5. If we ____ our work early, we will go out for dinner.
a. finish
b. finished

Grammar: First and Second Conditional Sentences (If)

LET’S COMPARE

FIRST CONDITIONAL: When something is possible in the future, we use the pattern:

If + subject + present tense verb, subject + regular modal + unconjugated verb

Q: Will it rain today? Is it possible? Yes = If it rains, I will stay home.