LESSON: GENERAL ENGLISH
Topic: “Understanding Stress in the Workplace”
Vocabulary
A. Recognize (verb) - reconnaître
B. Have trouble + ing - (example: have trouble focusing) This means you have some difficulties doing something. Example: “I have trouble focusing at work.” [J'ai du mal à me concentrer au travail.]
C. Meeting tight deadlines - respecter des délais serrés
D. Upset - contrarié
E. Once - one time
F. In a hurry - pressé
G. Feeling overwhelmed /o-ver-whelmd/ - se sentir dépassé
H. Remind myself - me rappeler
I. Take a deep breath - respirer profondément
Guide Questions
1. How does the speaker recognize when he is feeling stressed at work?
2. What are the most common sources of stress in his job?
3. How does he know when stress is affecting his work?
4. How does he handle difficult customers without feeling overwhelmed?
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