Vocabulary and Listening (Business English): Group 13 - How Customer Service Teams Boost Satisfaction, Exceed Goals, and Improve Performance

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A2-B2 Level

Vocabulary

A. Boost (verb) - To improve or increase.
B. Exceed (verb) - To go beyond a limit or standard.
C. Update (verb) - To change, refresh, or add new information.
D. Deduct (verb) - To subtract or take away.
E. Merge (verb) - To combine or unite.

The Chinese,  French, Japanese, Korean, Portuguese, Spanish, and Vietnamese translations are below the videos.

 

English Lesson (Listening B1): “Feelings, Part 3 - Learn 25+ Emotion Words in English”

Vocabulary

1. Turning point (noun) – critical moment of change (French: point tournant - Chinese: 转折点 - Portuguese (Brazil): ponto de virada - Korean: 전환점 - Japanese: 転換点 - Spanish: punto de inflexión - Vietnamese: bước ngoặt)  
2. Take over (noun) – assume control or leadership (French: prise de contrôle - Chinese: 接管 - Portuguese (Brazil): assumir o controle - Korean: 인수 - Japanese: 引き継ぎ - Spanish: toma de control - Vietnamese: tiếp quản)
3. Frightened (adj) – feeling fear or anxiety (French: effrayé - Chinese: 害怕 - Portuguese (Brazil): assustado - Korean: 두려운 - Japanese: 恐れた - Spanish: asustado - Vietnamese: sợ hãi)

English Lesson (Listening B1): “Feelings, Part 2 - Learn 25+ Emotion Words in English”

Vocabulary (with mutiple translations)

1. Leadership seminar – Event for improving leadership skills (French: séminaire de leadership, Chinese: 领导力研讨会, Portuguese: seminário de liderança, Korean: 리더십 세미나, Japanese: リーダーシップセミナー, Spanish: seminario de liderazgo, Vietnamese: hội thảo lãnh đạo) Reluctant (adj) – Unwilling to do something (French: réticent, Chinese: 不情愿的, Portuguese: relutante, Korean: 마지못해 하는, Japanese: いやいやの, Spanish: reacio, Vietnamese: miễn cưỡng)
2. Skeptical (adj) – Doubtful or not convinced (French: sceptique, Chinese: 怀疑的, Portuguese: cético, Korean: 회의적인, Japanese: 疑い深い, Spanish: escéptico, Vietnamese: hoài nghi)
3. Inspired (adj) – Motivated by a strong feeling (French: inspiré, Chinese: 受到启发的, Portuguese: inspirado, Korean: 영감을 받은, Japanese: インスパイアされた, Spanish: inspirado, Vietnamese: được truyền cảm hứng)

40 Essential Cooking Verbs in English with Examples – Perfect for B1 Learners and ESL Teachers (Vocabulary)

Verbs used in cooking from preparations of the ingredients to serving.

🥗 Salads

1. Wash: Wash the lettuce before you chop it.

2. Chop: Chop the cucumbers into small pieces.

3. Slice: Slice the tomatoes thinly.

4. Peel: Peel the carrots before you grate them.

5. Grate: Grate some cheese to put on top of the salad.

6. Mix: Mix all the ingredients in a large bowl.

7. Toss: Toss the salad gently with the dressing.

8. Drizzle: Drizzle olive oil over the salad before serving.

9. Serve: Serve the salad cold with lemon on the side.

For the listening version, click this. 

Vocabulary and Listening (Business English): Group 2 - Creating a Fair and Productive Workplace

For more lessons, see VOCABULARY Contents
A2-B2 Level

Vocabulary

A. Fair – Just, without favoritism (French: juste, Chinese: 公平, Korean: 공정한, Japanese: 公正, Portuguese (Brazil): justo, Spanish: justo, Vietnamese: công bằng)

B. Cite (verb) – To refer to, mention (French: citer, Chinese: 引用, Korean: 인용하다, Japanese: 引用する, Portuguese (Brazil): citar, Spanish: citar, Vietnamese: trích dẫn)

C. Charge (verb) – To ask for payment (French: facturer, Chinese: 收费, Korean: 청구하다, Japanese: 請求する, Portuguese (Brazil): cobrar, Spanish: cobrar, Vietnamese: tính phí)

D. Limit (verb) – To set a restriction (French: limiter, Chinese: 限制, Korean: 제한하다, Japanese: 限定する, Portuguese (Brazil): limitar, Spanish: limitar, Vietnamese: giới hạn)

English Lesson (Listening B1): “Feelings, Part 1 - Learn 25+ Emotion Words in English"

Vocabulary (with multiple translations)

1. Angry (adj) – Upset, mad at someone. (French: en colère / Chinese: 生气的 / Portuguese (Brazil): bravo / Korean: 화난 / Japanese: 怒っている / Spanish: enojado /  Vietnamese: tức giận)
2. Deep down – In one's inner feelings. (French: au fond / Chinese: 内心深处 / Portuguese (Brazil): no fundo / Korean: 마음 속 깊이 / Japanese: 心の中で / Spanish: en el fondo / Vietnamese: sâu trong long)
3. Insecure (adj) – Lacking self-confidence. (French: insecure / Chinese: 不自信的 / Portuguese (Brazil): inseguro / Korean: 불안한 / Japanese: 不安な / Spanish: inseguro / Vietnamese: thiếu tự tin)
4. Envious (adj) – Jealous of others' success. (French: envieux / Chinese: 羡慕的 / Portuguese (Brazil): invejoso / Korean: 부러운 / Japanese: 嫉妬深い / Spanish: envidioso / Vietnamese: ghen tị)
5. Anxious (adj) – Worried, uneasy about something. (French: anxieux / Chinese: 焦虑的 / Portuguese (Brazil): ansioso / Korean: 불안한 / Japanese: 不安な / Spanish: ansioso / Vietnamese: lo âu)

Vocabulary and Listening: Group 12 - Effective Project Management (How to Distribute Tasks and Track Progress)

For more lessons, see VOCABULARY Contents
A2-B2 Level

Vocabulary
A. Distribute (verb) - Give out or share.
B. Differ (verb) - Be not the same.
C. Retain (verb) - Keep or hold onto.
D. Revise (verb) - Change or correct something.
E. Review (verb) - Look at again carefully.
F. Arise (verb) - To happen, to occur
G. On track - Going as planned.

The Chinese,  French, Japanese, Korean, Portuguese, Spanish, and Vietnamese translations are below the videos.

Vocabulary and Listening: Group 8 - Understanding See, Look For, Look At, Watch, Look Into, and Look After (Key Differences for English Learners)

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A2-B2 Level

Vocabulary

A. LOOK FOR (phrasal verb): Search for something.

• French: chercher  
• Spanish: buscar
• Korean: 찾다 (chajda)
• Japanese: 探す (sagasu)
• Chinese: 寻找 (xúnzhǎo)

Vocabulary and Listening: Group 7 - "Simple Routines of Everyday Life"

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A2-B2 Level

Vocabulary

A. Approach (verb): move towards something or someone.
B. Pack (verb): put items into a container.
C. Admit (verb): confess or accept the truth.
D. Enclose (verb): include something in an envelope.
E. Occasionally: sometimes, but not often.
F. Duplicate (verb): make an exact copy.
G. Extend (verb): make something longer or bigger.
H. Doesn’t/don’t mind (expression): doesn't care or object.

The Chinese,  French, Japanese, Korean, Portuguese, Spanish, and Vietnamese translations are below the videos.

Vocabulary and Listening: Group 6 - "Starting a Small Business" (Easy English Lesson for Learners and Teaching Ideas)

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A2-B2 Level

Vocabulary

A. Establish (verb): start or set something up. (French: établir / créer / Spanish: establecer / Korean: 설립하다 / Japanese: 設立する（せつりつする）/ Chinese (Simplified): 建立 / Portuguese: estabelecer  / Vietnamese: thành lập)

B. Indicate (verb): show or point something out. (French: indiquer / Spanish: indicar / Korean: 나타내다 / Japanese: 示す（しめす）/ Chinese (Simplified): 表示 / Portuguese: indicar / Vietnamese: chỉ ra)

C. Mend (verb): fix something that is broken. (French: réparer / Spanish: arreglar / Korean: 수선하다 / Japanese: 修理する（しゅうりする）/ Chinese (Simplified): 修理 / Portuguese: consertar / Vietnamese: sửa chữa)

Vocabulary and Listening: Group 5 - “How to Foster a Positive and Productive Workplace”

For more lessons, see VOCABULARY Contents
A2-B1 Level

Vocabulary

A. Foster (verb): Encourage growth or development. French: favoriser / Spanish: fomentar / Korean: 촉진하다 (chokjinhada) / Japanese: 促進する (sokushin suru) / Chinese: 促进 (cùjìn) / (Portuguese (Brazil): fomentar) / (Vietnamese: thúc đẩy)

B. Feel valued (phrase): To feel important or respected. French: se sentir important / Spanish: sentirse valorado / Korean: 중요하다고 느끼다 (jungyohadago neukkida) / Japanese: 大切だと感じる (taisetsu da to kanjiru) / Chinese: 感到被重视 (gǎndào bèi zhòngshì) / (Portuguese (Brazil): sentir-se valorizado) / (Vietnamese: cảm thấy được trân trọng)

C. Encourage (verb): Give support or confidence. French: encourager / Spanish: alentar / Korean: 격려하다 (gyeongnyeohada) / Japanese: 励ます (hagemasu) /Chinese: 鼓励 (gǔlì) / (Portuguese (Brazil): incentivar) / (Vietnamese: khuyến khích)

Vocabulary and Listening: Group 4 - "Balancing Work, Health, and Responsibilities"

For more lessons, see VOCABULARY Contents
A2-B1 Level

Vocabulary

A. Observe (verb) - To watch or look carefully. (French: observer) (Chinese: 观察) (Korean: 관찰하다) (Japanese: 観察する) (Portuguese (Brazil): observar) (Spanish: observar) (Vietnamese: quan sát)

B. Calculate (verb) - To find an answer by using math or careful thinking. (French: calculer) (Chinese: 计算) (Korean: 계산하다) (Japanese: 計算する) (Portuguese (Brazil): calcular) (Spanish: calcular) (Vietnamese: tính toán)

C. Qualify (verb) - To meet the necessary conditions or requirements for something. (French: qualifier) (Chinese: 使合格) (Korean: 자격을 얻다) (Japanese: 資格を得る) (Portuguese (Brazil): qualificar) (Spanish: calificar) (Vietnamese: đủ điều kiện)

Vocabulary and Listening (Business English): Group 3 - "Managing Tasks and Teamwork"

For more lessons, see VOCABULARY Contents
A2-B1 Level

Vocabulary

A. Best suited - Most appropriate or fitting. (French: le mieux adapté) (Chinese: 最合适) (Korean: 가장 적합한) (Japanese: 最も適した) (Portuguese (Brazil): mais adequado) (Spanish: más adecuado) (Vietnamese: phù hợp nhất)

B. Split (verb) - To divide into parts. (French: diviser) (Chinese: 分开) (Korean: 나누다) (Japanese: 分ける) (Portuguese (Brazil): dividir) (Spanish: dividir) (Vietnamese: chia ra)

C. Separate (verb) - To divide, to keep apart, detach. (French: séparer) (Chinese: 分开) (Korean: 분리하다) (Japanese: 分ける) (Portuguese (Brazil): separar) (Spanish: separar) (Vietnamese: tách rời)

D. Take place (phrasal verb) - To happen or occur. (French: avoir lieu) (Chinese: 举行) (Korean: 열리다) (Japanese: 開催される) (Portuguese (Brazil): acontecer) (Spanish: tener lugar) (Vietnamese: diễn ra)

E. Be (is, are, was, were, will) held - To be conducted or organized. (French: être tenu) (Chinese: 举办) (Korean: 개최되다) (Japanese: 開催される) (Portuguese (Brazil): ser realizado) (Spanish: ser celebrado) (Vietnamese: được tổ chức)

Vocabulary and Listening: Group 1 - "Reducing Commute Stress for Better Productivity"

For more lessons, see VOCABULARY Contents
A2-B1 Level

Vocabulary

A. Commute (verb) - To travel regularly. (French: commuer) (Chinese: 通勤) (Korean: 통근하다) (Japanese: 通勤する) (Portuguese (Brazil): fazer o trajeto) (Spanish: ir y venir) (Vietnamese: đi lại)

B. Commute (noun) - Regular travel to work. (French: trajet) (Chinese: 通勤) (Korean: 통근) (Japanese: 通勤) (Portuguese (Brazil): trajeto) (Spanish: viaje diario) (Vietnamese: quãng đường đi làm)

C. Locate (verb) - To find the place. (French: localiser) (Chinese: 定位) (Korean: 위치를 찾다) (Japanese: 見つける) (Portuguese (Brazil): localizar) (Spanish: localizar) (Vietnamese: xác định)

Vocabulary & Listening: "Many Ways of Expressing Yes, No, Agree and Disagree in English"

 There are many Yes, No, Agree and Disagree expressions in English both formally and informally:

Formal English	Informal or casual English
Yes No I agree. I disagree.	Yeah Nuh-uh Right on. You’re way off.

A. Guide Questions:
1. What are examples of saying YES, both formal and informal?
2. How do you say "YES" when invited to do something?
3. How do you say “YES” when you want to give permission?
4. What does “help yourself” mean?

Expressions and Phrasal Verbs with the Words UP, DOWN, IN and OUT

LESSON: VOCABULARY
Expressions and Phrasal Verbs with the Words UP, DOWN, IN and OUT


UP
1. Direction/Movement - Example: "I climbed up the hill."
2. Increase - Example: "The prices went up last month."
3. Awake – Example: “I am usually up at 6 in the morning.”
4. Next – Examples: “After John, I am up next.” “What’s coming up after the presentation?”
Q: After you have done your work, who is up next? –

Vocabulary: Commonly Used Verbs – “Handle"

Verb: HANDLE

Here are the meanings of the verb "handle" with sentences:

Number 1: To touch, feel, hold, or move something using your hand.
Example: “Please handle the glass gently so it doesn’t break.”

Veuillez manipuler le verre avec précaution afin qu'il ne se brise pas.
유리가 깨지지 않도록 조심스럽게 다뤄주세요.

Number 2: To control or operate something with your hands.
Example: “She knows how to handle a camera.”

Elle sait se servir d'une caméra.
그녀는 카메라를 다룰 줄 압니다.

Number 3: To do the work needed for something.
Example: “He handles the scheduling for our team efficiently.”

Il s'occupe efficacement de la programmation de notre équipe.
그는 우리 팀의 스케줄을 효율적으로 관리합니다.

Vocabulary: Commonly Used Verbs – “Lack"

Verb: LACK

Our verb for the day is “lack”. Lack is different from “doesn’t have.” “Lack” means you have something but it is not enough. For example, “I don’t have money” means I have zero money but “I lack money” means I have money but it is not enough. Par exemple, je n'ai pas d'argent signifie que je n'ai pas d'argent mais je manque d'argent signifie que j'ai de l'argent mais qu'il n'est pas suffisant.

What skills do you lack presently?
I lack skills in speaking French. - Je manque de compétences en français.

Which do you lack most in your life now: time, money, energy, work opportunity, support from people, etc.?
I lack time. I don’t have enough time to enjoy my life. I have so much work to do. -  Je manque de temps. Je n'ai pas assez de temps pour profiter de ma vie. J'ai tellement de travail à faire.

Vocabulary: Commonly Used Verbs – “Oversee"

Verb: OVERSEE

Here are the meanings of the verb "oversee" with sentences.

Number 1: to supervise. [superviser]
Example: “The teacher will oversee the students during the test.” - L'enseignant surveille les élèves pendant l'épreuve.

Number 2: to monitor progress. [suivre les progrès]
Example: “I oversee the project's progress to ensure it's on schedule.” - Je supervise l'avancement du projet pour m'assurer qu'il respecte le calendrier.

Number 3: to manage. [gérer]
Example: “She oversees the daily operations of the café.” - Elle supervise les activités quotidiennes du café.

Vocabulary: Commonly Used Verb - "Influence"

Verb: INFLUENCE

Our verb for the day is “influence”. For example, My teacher's advice influenced my choice of career.” Les conseils de mon professeur ont orienté mon choix de carrière.

Who influenced your choice of career?
There is not a single person who influenced my career. Many people influenced me like my teachers and parents. - Il n'y a pas une seule personne qui a influencé ma carrière. De nombreuses personnes m'ont influencé, comme mes professeurs et mes parents.


“Influence” also refers to weather situations. For example, the weather influences my mood. Le temps influence mon humeur.

Does the weather influence your mood?
No, the weather does not affect your mood. Rain or shine, I feel the same. - Non, le temps n'affecte pas votre humeur. Qu'il pleuve ou qu'il fasse beau, je me sens la même chose.